Generational Groups that Make Up the Human Capital and its Projection in the Company

Abstract

The present research assumed the objective to determine which generational groups integrate the human capital, to describe their characteristics and to explain the impact indicators in a local company in the state of Coahuila, Mexico. The research design considered a documentary research with a quantitative, descriptive, longitudinal approach, a convenience sample was taken, 181 unionized employees and 87 trust employees, the data were obtained through the FACERAP system which considered: failure, appearance, cause, effect, responsible, action and forecast, of the results of the unionized and trust personnel during the year 2022. The results indicate the presence of 4 generational groups, baby boomers, generation X, millennials and Generation Z or centennials which in the labor integration process were assigned in a position with the corresponding responsibilities in the organizational structure of the company. Characteristics of each generational group were identified, as well as the Kpi's where indicators of non-attendance and high percentage of personnel turnover were observed. Finally, we concluded by presenting a proposal according to current trends on flexible and differentiated benefit schemes that allow retaining human capital in the organization. The limitations that were observed are the lack of knowledge about the diverse characteristics of the multigenerational workforce, as well as determining strategies to conserve human capital and enhance their strengths aimed at creativity, innovation, high performance teamwork to achieve professional and organizational goals.