Outsourcing de software: Variables críticas en el proceso de toma de decisiones

Autores/as

  • Miguel A. Palomo UANL
  • José L. Cantú UANL

DOI:

https://doi.org/10.29105/rinn6.12-7

Resumen

Key words: Information Technology, outsourcing, Process, SMSE, Software

Abstract. The Software Outsourcing has become a solution for organizations or businesses, due to various reasons or variables that range from reducing costs to keep their technology updated. Outsourcing is defined as business processes that are performed by an organization (Supplier) establishes a contractual relationship (Costumer-Supplier) and is given the responsibility for execution of business processes to the supplier. Based on the significant investment in imports generated by companies in Mexico, it was performed a literature review to identify the key variables that, in principle, influence the decision to turn to Software Outsourcing and, at the end, we propose a Software Outsourcing Model.

Palabras clave: Outsourcing, Proceso, PyMEs, Software, Tecnologías de Información

Resumen. El Outsourcing de Software se ha convertido en una solución para las
organizaciones o empresas, debido a diferentes motivos o variables que van desde reducir costos hasta mantener su tecnología actualizada. El Outsourcing lo definimos como los procesos de negocio que son realizados por una organización (Proveedor), se establece una relación contractual (Cliente-Proveedor) y se le da la responsabilidad de la ejecución de los procesos de negocio al proveedor. Partiendo de la importante inversión en importaciones, generada por las empresas en México, se realiza una revisión de literatura para identificar las
principales variables que, en principio, influyen en la decisión de recurrir al Outsourcing de Software y, finalmente, se propone un Modelo de Outsourcing de Software.

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Citas

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Publicado

2017-12-07

Cómo citar

Palomo, M. A., & Cantú, J. L. (2017). Outsourcing de software: Variables críticas en el proceso de toma de decisiones. Innovaciones De Negocios, 6(12). https://doi.org/10.29105/rinn6.12-7