El entorno social como elemento a considerar para predecir la ciudadanización de los trabajadores dentro de la organización

Autores/as

  • María Mayela Terán Cázares UANL
  • María Eugenia García de la Peña UANL
  • Mónica Blanco Jiménez UANL

DOI:

https://doi.org/10.29105/rinn12.23-7

Resumen

Keywords: human capital, organizational citizenship behavior, social environment

JEL: M12 & 015

Abstract: This study analyzes the relationship between the social environment, which is defined in this study in relation to social values and religious beliefs of the individual and how these affect organizational citizenship behaviors. For this, a sample of employees from various public agencies belonging to the areas of service and support to the community in a city in the north of Mexico was studied. It created and implemented a survey based on the theory to measure the impact of the environment citizens in social behaviors of employees in these organizations, seeking to know their conduct and behavior and if these social behaviors were developed within their social environments. In this research the relationship of these elements in the public behavior is tested.

Palabras Clave: capital humano, comportamiento de ciudadanía organizacional, entorno social

JEL: M12 & 015

Resumen: El presente estudio analiza la relación entre el entorno social, el cuál es definido en este estudio en relación a las creencias sociales y a los valores de la persona y cómo influyen estos en los comportamientos de ciudadanía organizacional. Para ello se estudió una muestra de empleados de diferentes dependencias públicas pertenecientes a las áreas de servicio de salud y apoyo a la comunidad en una ciudad al norte de México. Se creó y aplicó una encuesta en base a la teoría a fin de medir el impacto del entorno social en los

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Publicado

2017-12-07

Cómo citar

Terán Cázares, M. M., García de la Peña, M. E., & Blanco Jiménez, M. (2017). El entorno social como elemento a considerar para predecir la ciudadanización de los trabajadores dentro de la organización. Innovaciones De Negocios, 12(23). https://doi.org/10.29105/rinn12.23-7