Proactive training for improving quality in the control pf process by attributes
DOI:
https://doi.org/10.29105/rinn5.10-5Keywords:
R&R, Sistema de Calidad, Entrenamiento y DesarrolloAbstract
Quality is a complex formula which must be the objective to attain in all companies. Quality includes distinct aspects in the organizations such as metrics, objectives, culture, systems continuous improvement, quality control and the necessary trainings in these aspects. Organizations invest resources such as economics, human, and time in training their personnel aiming to control the problems associated with the quality, this is so especially in those organizations with manual oriented processes rather than automated ones. In these cases the quality system sould be sufficiently robust so the process control would be based upon decisions of the line personnel. This article describes a known technique namely R&R that could be applied and used in those organizations in which the control of processes is bases on the criteria of the operative personnel with the objective to reduce the variation in the processes of decision making thereby improving the process control.
Downloads
References
Balestracci, D. (2002). Statistics and Reality - Part I. ASQ Statistics Division Newsletter, 20(3), 14-19.
Breyfogle III, F. (2003). Beyond Six Sigma/Lean: Methods To Ensure Your Organization's Health. Smarter Solutions, Inc., 1(1), 1-4.
Burdick, R.K., Park, Y.J., Montgomery, D.C., Borror, C.M. (October 2005). Confidence Intervals for Misclassification Rates in a Gauge R&R Study. Journal of Quality Technology, 37(4),294-303.
Burdik, K.R., Larsen, A.G. (1997). Confidence Intervals on Measures of Variability in R&R Studies. Journal of Quality Technology, 29(3), 261-273.
Heaphy, M.S., Gruska, G.F. (1984). Stop Light Control. ASQ Statistics Division Newsletter, 5(2), 1-14.
Kristynn, D. K., Burdick, R.K., Birch, J. N. (1998). Analysis of a Two-Factor R&R Study With Fixed Operators. Journal of Technology, 30(2), 163-170.
Mitchell, R. (2003). Control Plans: Ensuring The Economic Return of the Application of Statistical Thinking in Improvement Projects. Consultado en Sep, 20, 2007 en www.3m.com.
Palo, S., Padhi, N. (2005). How HR Professionals Drive TQM: A Case Study in an Indian Organization. The TQM Magazine, 17(5), 467/485.
Parr, W.C. (1995). How Do World Class Organizations Use Statistics. ASQ Statistics Divition Newsletter, 15(2), 21-27.
Sagar, P. (1992). Temperature and Gage R&R. Quality, 31(6), 53.
Van Den Heuvel, E.R. (2000). Gage R&R Studies for Nonstandard Situations. ASQ´s 54th Annual Quality Congress Proceedings, 54, 317-328.
Voelkel, J. G. (2003). Gauge R&R Analysis for Two-Dimensional Data With Circular Tolerances. American Society for Quality, 35(2), 153-167.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2017 Innovaciones de Negocios
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
The journal InnOvaciOnes de NegOciOs is a free, open-access, electronic journal of a scientific and academic nature. It is published by the Autonomous University of Nuevo León (UANL). Authors retain their copyright and grant the journal a non-exclusive license for first publication of their work. Third parties are permitted to use the published content, provided that the authorship of the work is acknowledged and the first publication in this journal is cited.
For more information, please contact the Research Secretariat (FACPyA) of the Autonomous University of Nuevo León. Telephone: (81) 1340-4431. Email: revinnova.negocios@uanl.mx
