Impacto de las capacidades de las TIC que contribuyen a mejorar el desempeño de las MIPyMES

Jorge Alberto Islas Pineda; Miguel Angel Palomo Gonzalez

doi:10.29105/rinn16.31-5

Authors

Jorge Alberto Islas Pineda Autonomous University of Nuevo León
Miguel Angel Palomo Gonzalez Autonomous University of Nuevo León

DOI:

https://doi.org/10.29105/rinn16.31-5

Keywords:

Structural Equations, Performance, Information Technology, MSMEs

Abstract

The aim of this paper is to determine the critical factors of information and
communication technologies (ICT), which contribute to increasing the capabilities of ICT,
and what to extent they contribute to improving the operational and financial performance
of SMEs in commerce sector. With this purpose, the quantitative analysis is performed
with the structural equation model a multivariate technique, which allows confirming
whether the variables proposed in the model are related and in what degree they explain
the phenomenon, with data provided by the companies surveyed from the SIEM.

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Author Biographies

Jorge Alberto Islas Pineda, Autonomous University of Nuevo León

Profesor Dr. en Administrcion de la Universidad Autónoma de Nuevo Leon – UANL, Facultad de Ciencias Físico Matemáticas. Líneas de Generación y Aplicación del Conocimiento: Procesos de las TIC, Innovación de procesos en las PyMES.

Miguel Angel Palomo Gonzalez, Autonomous University of Nuevo León

Profesor investigador de la Universidad Autónoma de Nuevo Leon – UANL, Facultad de Contaduría Pública y Administración. Líneas de Generación y Aplicación del Conocimiento: Investigación y Desarrollo Tecnológico, Procesos de Negocios, Procesos de Tecnología e Innovación

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