Effects of post-pandemic telework on productivity and workplace welfare: Efectos del teletrabajo postpandemia en la productividad y el bienestar laboral

Juan Alfredo Lino Gamiño; Itzel Alejandra Lino Robles; Paola Berenice Uribe Villegas; Ernesto Sandoval Fermín

doi:10.29105/in23.45-490

Authors

Juan Alfredo Lino Gamiño Universidad de Colima https://orcid.org/0000-0002-7022-5438
Itzel Alejandra Lino Robles Universidad de Colima https://orcid.org/0009-0008-0736-1710
Paola Berenice Uribe Villegas Universidad de Colima
Ernesto Sandoval Fermín Universidad de Colima https://orcid.org/0009-0003-7688-4826

DOI:

https://doi.org/10.29105/in23.45-490

Keywords:

Telework, Labor Productivity, Psychosocial Welfare, Organizational Transformation

Abstract

Telework, initially adopted as an emergency measure in response to the health crisis caused by COVID-19, has become a structural modality that is redefining labor and organizational dynamics. This study analyzes the effects of post-pandemic telework on productivity and workplace welfare, considering the benefits and risks that this form of work organization represents in various contexts. While advantages such as flexible working hours, autonomy, and reduced commuting times have been recognized, challenges related to isolation, technostress, and the blurring of boundaries between personal and professional life have also been identified.

To address these phenomena, a qualitative methodology was adopted, based on content analysis of fifteen peer-reviewed scientific articles published between 2014 and 2023. The research was exploratory, descriptive, and documentary in nature, employing thematic coding and hermeneutic reading techniques to identify key categories such as productivity, welfare, adaptation, technology, and innovation. Sources were selected from academic databases including Scopus, MDPI, SAGE, and Elsevier, ensuring their relevance in the post-pandemic context.

The results indicate that telework has had a positive impact on efficiency and job satisfaction, provided that adequate organizational conditions, efficient technological infrastructure, and effective virtual leadership are in place. However, its implementation has also generated psychosocial tensions that require strategic attention. In conclusion, telework represents a transformative opportunity, as long as it is managed with a systemic and integrative vision

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Author Biographies

Itzel Alejandra Lino Robles, Universidad de Colima

Bachelor’s degree in International Business, University of Colima, Faculty of Economics, Villa de Alvarez

Paola Berenice Uribe Villegas, Universidad de Colima

Undergraduate student in Administration, University of Colima, School of Accounting and Administration of Tecoman, Mexican

Ernesto Sandoval Fermín, Universidad de Colima

Undergraduate student in Administration, University of Colima, School of Accounting and Administration of Tecoman, Mexican

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