Impacto del Feedback Positivo en el Bienestar Laboral: Una Revisión Sistemática sobre el Rol Mediador de la Motivación, la Autoeficacia y la Percepción de Competencia

Karen Alexandra Ibarcena Lajo

doi:10.29105/in23.45-492

Authors

Karen Alexandra Ibarcena Lajo Catholic University of Santa María https://orcid.org/0009-0002-1402-3345

DOI:

https://doi.org/10.29105/in23.45-492

Keywords:

Positive feedback, Workplace well-being, Occupational mental health, Intrinsic motivation, Self-efficacy

Abstract

This study is situated within the scope of organizational management, exploring positive feedback as a strategic tool to strengthen employees' psychological well-being. Beyond its traditional function in performance evaluation, positive feedback contributes to creating healthier work environments, reducing stress and fostering staff motivation and commitment. The main objective of this article is to identify the mechanisms through which positive feedback impacts workers' mental health, thus providing evidence to support its integration into human resource management practices aimed at sustainable organizational development. A literature review was conducted, analyzing recent research exploring the relationship between positive feedback and mental health, as well as the mediators involved, such as intrinsic motivation, self-efficacy, and perceived competence. The results indicate that positive feedback not only improves intrinsic motivation and self-efficacy but also enhances perceived competence, which contributes to improved emotional well-being in the workplace. These findings underscore the importance of implementing positive feedback strategies in organizations to foster a healthy work environment. In conclusion, the research emphasizes the need to further explore the mediating mechanisms involved and their application in diverse organizational contexts, suggesting that future research should explore the interaction between positive feedback and other organizational factors in order to gain a more comprehensive understanding of its influence on the development and performance of work teams.

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