La innovación en el sector servicios: la contribución de los servicios empresariales intensivos en conocimiento (SEIC)

Jorge Romero Amado; Vania López Toache

doi:10.29105/rinn12.23-2

Authors

Jorge Romero Amado National Autonomous University of Mexico
Vania López Toache Universidad Autónoma de Guadalajara

DOI:

https://doi.org/10.29105/rinn12.23-2

Keywords:

economy, innovation, knowledge intensive business services

Abstract

Innovation is vital to the economies and companies that want to compete in an increasingly globalized world. This has been widely studied in the production of goods; however, in the service sector is poorly understood. The Knowledge Intensive Business Services (KIBS) are intermediate companies that provide services to businesses and cover several areas, from legal consulting to human resources, through research and development (R&D), accounting, marketing, etc. This paper presents a review of studies conducted to determine the relevance of KIBS regarding the generation of innovation in production and its role in the national innovation system. Research shows that the influence of KIBS helps to create and disseminate innovation in enterprises and in the regions where they operate, that is why their role is important in the innovation system and in the economy of countries. Palabras clave: economía, innovación, servicios empresariales intensivos en conocimiento.

Downloads

Download data is not yet available.

References

Camacho, J. & Rodriguez, M. (2004). Espana ante la economia del conocimiento: El papel de los servicios a empresas intensivos en conocimiento. Revista Asturiana de Economia,31, 177-202. Comision Europea (2013). Guía inteligente sobre la innovación en los servicios. Direccion General de Empresa. Dirección General de Empresa e Industria. Bélgica. Disponible en http://ec.europa.eu/enterprise/policies/innovation/support/.

Corrocher, N. & Cusmano, L. (2014). The ‘KIBS engine’ of regional innovation systems:empirical evidence from European regions. Regional Studies, 48(7), 1212-1226.

Doroshenko, M., Miles, I. & Vinogradov, D. (2014). Knowledge intensive business services:The Russian experience. Foresight Russia, 4(8), 24-39.

Escauriaza, M., Subirana, J. & Torres, X. (2001). Informe del proyecto: Innovación en el sector turístico balear. Análisis prospectivo de tecnologías. Innovación en Servicios.

Madrid: Fundación Cotec para la Innovación Tecnológica.

Ferreira, A. & Quadros, R. (2006). Technological innovation in knowledge intensive business services: an analysis of the Brazilian context. En Kocaoglu, Dundar F; Anderson, Timothy R. & Daim, Tugrul U. (2006), Proceedings of Technology Management for

the Global Future, Volume 4, Portland, Or: Portland State University,1962-1969.

Hertog, P., Van der Aa, W. & Jong, M. (2010). Capabilities for managing service innovation:towards a conceptual framework. Journal of Service Management, 21(4), 490-514.

Hipp, C. (2000). Information flows and knowledge creation in Knowledge Intensive Business Services: Scheme for a Conceptualization. En Metcalfe, J. Stanley & Miles, lan (2000), Innovation Sistems in the Service Economy, Volume 18, Nueva York:Springer, 149-167.

Hirschfeld, K. (2007). Knowledge Intensive Business Services. Estudio comisionado. Nyon:IBITS-Global Union.

Jaramillo, H., Lugones, G. & Salazar, M. (2001). Manual de Bogotá. Normalización de indicadores de innovación tecnológica en América Latina y el Caribe. Bogotá: Red Iberoamericana de Indicadores de Ciencia y Tecnología, Organización de Estados Americanos, Programa CYTED.

Jasso, J. (2003). Los sistemas de innovación: una aproximación histórica al entendimiento de la dinámica competitiva mundial. Seminario: Sistemas nacionales de innovación e industria manufacturera, México, D.F: IIEc-CECADET/UNAM.

Koch, A. & Strotmann, H. (2005). Determinants of Innovative Activity in Newly Founded Knowledge Intensive Business Service Firms. Institut Für Angewandte Wirtschaftsforschung, Discussion Paper 21,1-22.

Martínez, S., Quindós, M. & Rubiera, F. (2005). Eficiencia en el sector de los servicios avanzados a las empresas: una aplicación al caso de Asturias. Ekonomiaz, 58,324-347.

Miles, I., Fagerber, J., Mowery, D., Nelson, R. (2005). The Oxford handbook of innovation, New York: Oxford University Press, 433-458.

Miles, I., Kastrinos, N., Flanagan, K., Bilderbeek, R., Den Hertog, P., Huntink, W. & Bouman, M. (1995). Knowledge-intensive business services. Luxemburgo: EIMS publication.

Moulaert, F. & Daniels, P. (1991). Advanced producer services: beyond the micro-economics of production. Belhaven Press.

Muller, E. & Doloreux, D. (2009). What we should know about knowledge intensive business services. Technology in Society, 31(1), 64-72.

Muller, E. & Zenker, A. (2001). Business services as actors of knowledge transformation: the role of KIBS in regional and national innovation systems. Research Policy, 30(9),1501-1516.

OCDE (2003). Manual de Frascati 2002. Paris: Organización para la Cooperación y el Desarrollo Económico.

OCDE (2010). The OECD Innovation Strategy: Getting a Head Start on Tomorrow. Paris,Organización para la Cooperación y el Desarrollo Económico.

OCDE (2006). Manual de Oslo. Guía para la recogida e interpretación de datos sobre innovación. Tercera edición., París: Organización para la Cooperación y el Desarrollo Económico & Oficina de Estadística de las Comunidades Europeas.

Porter, M. (1991). La ventaja competitiva de las naciones. Barcelona: Plaza y Janes.

Rodríguez, M. & Camacho, J. (2007). El papel difusor de los servicios intensivos en conocimiento en España: Un estudio de los flujos de I+D incorporado. ICE Tribuna de economía, 834, 259-272.

Ruíz, A.; Ortega, T.; Haro, C. & Roldan, M. (2014). El proceso de co-creación y su impacto en la estrategia de innovación en empresas de servicios. Intangible Capital. 10(2), 266-293.

Schumpeter, J. (1942). Capitalismo, socialismo y democracia. México, D. F: Ediciones Aguilar 1963.

Shi, X.; Wu, Y. & Zhao, D. (2014). Knowledge intensive business services and their impact innovation in China. Service Business, 8(4), 479-498.

Simmie, J. & Strambach, S. (2006). The contribution of KIBS to innovation in cities: an evolutionary and institutional perspective. Journal of Knowledge Management, 10(5), 26-40.

Stanback, T. (1979). Services, the New Economy. Totowa, N.J: Allanheld, Osmun.

Tacsir, E. (2011). Innovación en los servicios. El difícil caso de América Latina y el Caribe. Documento de debate. IDB-DP-203. Washington, D.C: Banco Interamericano de Desarrollo.

Toivonen, M. (2004). Expertise as business: Long-term development and future prospects of knowledge-intensive business services (KIBS). Doctoral Dissertation, Helsinki University of Technology.

United Nations (2002). International standard industrial classification of all Economic activities, Rev. 3.1. Nueva York: United Nations Statistic Division.

United Nations Conference on Trade and Development (2013). Facts and Figures on Services economy. Services, development and trade. Ginebra: United Nations Conference on Trade and Development.

Windrum, P. & Tomlinson, M. (1999). Knowledge-intensive services and international competitiveness: a four country comparison. Technology Analysis & Strategic Management, 11(3), 391-408.

Wong, P. & He, Z. (2002). The impacts of knowledge interaction with manufacturing clients on KIBS firms innovation behaviour. Discussion Paper No. 2002/69, Helsinki: United Nations University, World Institute for Development Economics Research.

World Intellectual Property Organization (2014). The Global Innovation Index. Génova: Cornell University, INSEAD, and the World Intellectual Property Organization (WIPO)

Zieba, M. (2013). Knowledge- Intensive Business services (KIBS) and Their Role in the Knowledge Based Economy. Working Paper Series No.7, University of Technology, Faculty of Management and Economics, 1-16.