La influencia de la personalidad en los comportamientos de ciudadanía organizacional

María Mayela Terán Cázares; Joel Mendoza Gómez

doi:10.29105/rinn7.14-3

Authors

María Mayela Terán Cázares Autonomous University of Nuevo León
Joel Mendoza Gómez Autonomous University of Nuevo León

DOI:

https://doi.org/10.29105/rinn7.14-3

Keywords:

Organizational Citizenship Behavior, Personality, Self-Esteem, Self-Regulation

Abstract

This research analyzes the influence of personality, through its forms of selfregulation and self-esteem in the extra role behavior called organizational citizenship. The analysis shows the direct influence of self-esteem and self-regulation in the dimensions of initiative and self-development of organizational citizenship behaviors.

Downloads

Download data is not yet available.

References

Bateman, T. y Organ, D. (1983). Job Satisfaction And The Good Soldier: The Relationship Between Affect And Employee “Citizenship”. Academy Of Management Journal. 26 (4), 587-595.

Bolino, M. C., (1999). Citizenship And Impression Management: Good Soldiers Or Good Actors?. Academy Of Management Review. 24(1), 82-98.

Chin, W. W. (1998). The Partial Least Squares Approach for Structural Equation Modeling. Modern Methods for Business Research, 295-336

Creed, P., Bloxsome, T. y Johnston, K. (2001). Self-esteem and self-efficacy outcomes for unemployed individuals attending occupational skills training programs. Community, Work and Family . 4(3), 285-303.

Cruz, R. (2009). Innovación en servicios de telecomunicaciones a través de la gestión del conocimiento. Tesis Doctoral, Monterrey, N.L., México, Universidad Autónoma de Nuevo León.

Hernández, R., Fernández-Collado, C., Baptista, P. (2007). Metodología de la investigación. 4a. Ed. Mc Graw Hill

Hoffi-Hofstetter, H. y Mannheim, B. (1999). Manager´s coping resources, perceived organizational patterns, and responses during organizational recovery from decline. Journal of organizational behavior. 20(5), 665.

Luque, M. T. (2000). Técnicas de análisis de datos en investigación de mercados. España:Ediciones Pirámide.

Miranda, C. (2005). La autoestima profesional: una competencia mediadora para la innovación en las prácticas pedagógicas. Revista Electrónica Iberoamericana sobre Calidad, Eficacia y Cambio en Educación. 3(1) . Recuperado el 28 de mayo del 2008 en http://www.ice.deusto.es/rinace/reice/vol3n1_e/Miranda.pdf

Moorman, R. H.; Blakely, G.L. 1995. Individualism-Collectivism As An Individual Difference Predictor Or Organizational Citizenship Behavior. Journal Of Organizational Behavior.

Organ, D. 1988. Organizational Citizenship Behavior: The Good Soldier Syndrome, Lexington Books. Massachusetts. Pg. 133

Organ, D.; Podsakoff, P.; Mackenzie, S. 2006. Organizational Citizenship Behavior: Its Nature, Antecedents, And Consequences. Sage Publications, Inc. Thousand Oaks, California.

Podsakoff, P.; Mackenzie, S.; Beth Paine, J.;Bachrach, D. 2000. Organizational Citizenship Behaviors: A Critical Review Of The Theoretical And Empirical Literature And Suggestions For Future Research. Journal Of Management. Vol, No 3, 513-563.

Rositas, J. (2006). Factores críticos de éxito en la gestión de calidad y su grado de presencia e impacto en la industria manufacturera mexicana, Tesis Doctoral, Monterrey, N.L., México, Universidad Autónoma de Nuevo León.

Robbins, S. y Judge, T. (2007). Organizational Behavior. 12a. Ed. Prentice Hall.

Smith, A., Organ, D. y Near, J. (1983). Organizational Citizenship Behavior: Its Nature and Antecedents. Journal Of Applied Psychology.

Van Dyne, L., Graham, J., Dienesch, R. (1994). Organizational Citizenship Behavior:Construct Redefinition, Measurement, And Validation. Academy Of Management Journal. pg. 765