Vol. 13 No. 25 (2016): Enero-Junio, 13(25)

View Vol. 13 No. 25 (2016): Enero-Junio, 13(25)
Published: 2016-06-17

Full Issue

Artículos

  • leadership in a call center of a company marketer and distributor electricity in northwest mexico

    María Elena Saavedra Cotat, Juan Patricio Galindo Morav, José Angel Coronado Quintana
    1 - 21
    DOI: https://doi.org/10.29105/rinn13.25-1

  • Female entrepreneurship: a multi-case study of critical factors in Northeastern Mexico

    Olivia Briseño García, Arturo Beriseño García, Alfonso López Lira Arjona
    23 - 46
    DOI: https://doi.org/10.29105/rinn13.25-2

  • The accounting and fiscal internal control as a measure to contribute to the increasing of the business financial results

    Alfonso Hernández Campost
    47 - 69
    DOI: https://doi.org/10.29105/rinn13.25-3

  • Quality of services university: A perception from their actors in a business school

    María de Jesús Araiza Vázquez, Alberto Zambrano Elizondo, José Felipe Ramírez Ramírez
    71 - 95
    DOI: https://doi.org/10.29105/rinn13.25-4

  • Learning organizations: Private high school level

    Rogelio Mata Quiñones, Roy Lafuente Domínguez, Fernando Miguel Ruiz Díaz
    97 - 116
    DOI: https://doi.org/10.29105/rinn13.25-5

  • The home appliance industry of Nuevo León and a theoretical Analysis of the factors influencing domestic supplier development on behalf of multinational subsidiaries

    Oscar Elí Velarde Moreno, Mónica Blanco Jiménez, Sergio Armando Guerra Moya
    117-134
    DOI: https://doi.org/10.29105/rinn13.25-6

  • Emotions perceived by customers at service encounters to ensure loyalty in a long-term relationship: Preliminary theoretical review

    Israel Garza Sepúlvedat
    135-144
    DOI: https://doi.org/10.29105/rinn13.25-7