Vol. 18 No. 36 (2021): July-December 2021

Artículos

• Design, validity, and reliability of an evaluation instrument to measure the causal factors of Burnout Syndrome and engagement mediation

  Cynthia Karyna López-Botello, Adriana Segovia-Romo, Alexis Jazmín Morán-Huertas, Joel Mendoza-Gómez

  3-12

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  DOI: https://doi.org/10.29105/rinn18.36-1

• Factors affecting the satisfaction of users of information systems in organizations

  Betzacarías Báez Vázquez, Manuel Alexis Vázquez Zacarías

  13-20

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  DOI: https://doi.org/10.29105/rinn18.36-2

• Content validity and reliability of a measurement instrument to determine the psychosociological factors that impact the purchase intention of foreign products in Mexican consumers

  Alexis Jazmín Morán-Huertas, Alfonso López, Joel Mendoza, Gustavo Alarcon

  21-29

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  DOI: https://doi.org/10.29105/rinn18.36-3

• Factors that affect the competitiveness of agricultural companies: the case of fruit companies in the Soconusco region of the state of Chiapas in Mexico

  Ruben Hernan Leal Lopez, Abel Partida Puente, Maria Margarita Carrera Sanchez, Luis Alberto Villarreal Villarreal

  30-46

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  DOI: https://doi.org/10.29105/rinn18.36-4

• Factors that favor the permanence of SME´s in the agroindustrial sector of the state of Nuevo León

  Carlos Javier Martínez de la Cruz

  46-55

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  DOI: https://doi.org/10.29105/rinn18.36-5

• The Effective Communication as a driving skill for Customer Service in the sales area in times of COVID-19

  Roxana Dalila Escamilla Vielma, Adriana Segovia-Romo, Joel Mendoza-Gómez

  56-66

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  DOI: https://doi.org/10.29105/rinn18.36-6